Terms & Conditions

Last Updated: May 1, 2024

Introduction

Welcome to PIZZAPIZZA. These Terms and Conditions govern your use of the PIZZAPIZZA website located at pizzapiza.com (the "Website") and all related services, including the purchase of products and services offered through the Website (collectively, the "Services").

By accessing our Website and using our Services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions, you must not access or use our Website or Services.

1. Use of Our Website

1.1 Eligibility

You must be at least 16 years old to use our Website. By using our Website, you represent and warrant that you are at least 16 years of age. If you are under 18, you represent that you have your parent or guardian's permission to use the Website.

1.2 Account Registration

Some features of our Website may require you to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Prohibited Activities

You agree not to:

  • Use the Website in any way that violates any applicable federal, provincial, local, or international law or regulation
  • Use the Website to transmit or send unsolicited commercial communications
  • Use the Website to impersonate or attempt to impersonate PIZZAPIZZA, a PIZZAPIZZA employee, another user, or any other person or entity
  • Interfere with or disrupt the Website or servers or networks connected to the Website
  • Attempt to gain unauthorized access to any portion of the Website or any other systems or networks connected to the Website
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website

2. Ordering and Purchasing Products

2.1 Orders

When you place an order through our Website, you offer to purchase the products you have selected based on these Terms and Conditions. We may accept or decline your order at our sole discretion. After submitting your order, you will receive an email confirmation detailing your order. This email confirmation does not constitute acceptance of your order; it only confirms that we have received it.

2.2 Pricing and Payment

All prices displayed on our Website are in Canadian dollars (CAD) and include all applicable taxes unless otherwise stated. We reserve the right to change our prices at any time without notice. Payment must be made using one of our accepted payment methods. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including any applicable taxes and delivery fees).

2.3 Delivery

We offer delivery within a 10km radius of our location. Delivery fees may apply based on distance and will be clearly displayed before you complete your order. Delivery times are estimates and may vary based on factors beyond our control, such as weather conditions, traffic, or volume of orders. We are not responsible for delays in delivery due to circumstances beyond our reasonable control.

2.4 Cancellation

Once an order has been placed and payment has been processed, cancellations may not be possible as we begin preparing your food immediately. If you need to cancel an order, please contact us as soon as possible, and we will try to accommodate your request if preparation has not yet begun. For our complete cancellation policy, please refer to our Refund Policy.

3. Intellectual Property Rights

3.1 Ownership

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by PIZZAPIZZA, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes. This license does not include:

  • The right to reproduce, distribute, display, sell, lease, transmit, create derivative works, or otherwise exploit the Website content
  • Any resale or commercial use of the Website or its contents
  • Any collection and use of product listings, descriptions, or prices
  • Any derivative use of the Website or its contents
  • Any downloading or copying of account information for the benefit of another merchant
  • Any use of data mining, robots, or similar data gathering and extraction tools

3.3 Trademarks

The PIZZAPIZZA name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of PIZZAPIZZA or its affiliates or licensors. You may not use such marks without the prior written permission of PIZZAPIZZA. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

4. User-Generated Content

The Website may contain features that allow users to post, submit, publish, display, or transmit content (collectively, "User Content"). By providing User Content, you grant us and our affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that:

  • You own or control all rights in and to the User Content you post and have the right to grant the license granted above
  • All User Content you provide will comply with these Terms and Conditions
  • User Content will not violate the rights of any third party, including but not limited to intellectual property rights and privacy rights
  • User Content will not contain any material that is defamatory, obscene, indecent, offensive, harassing, or otherwise objectionable

We have the right to remove, edit, or reject any User Content at our sole discretion.

5. Disclaimers and Limitations of Liability

5.1 Disclaimers of Warranties

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE, ITS SERVERS, OR EMAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

5.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZAPIZZA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE
  • ANY CONTENT OBTAINED FROM THE WEBSITE
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO PIZZAPIZZA DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE.

5.3 Food Allergies

While we take reasonable precautions to indicate the presence of allergens in our menu items, we cannot guarantee that our food is free from allergens as our kitchen handles common allergens. Customers with food allergies or specific dietary requirements should contact us directly before placing an order.

6. Indemnification

You agree to defend, indemnify, and hold harmless PIZZAPIZZA, its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Website, including, but not limited to, your User Content, any use of the Website's content, services, and products other than as expressly authorized in these Terms and Conditions, or your use of any information obtained from the Website.

7. Governing Law and Jurisdiction

These Terms and Conditions and any disputes relating to these Terms and Conditions or your use of the Website shall be governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to principles of conflict of laws. You agree to submit to the exclusive jurisdiction of the courts located in the Province of Alberta for the resolution of any disputes arising out of or relating to these Terms and Conditions or your use of the Website.

8. Changes to These Terms and Conditions

We may revise and update these Terms and Conditions from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms and Conditions means that you accept and agree to the changes.

9. Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent possible, and the remaining provisions of the Terms and Conditions will continue in full force and effect.

10. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and PIZZAPIZZA regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

11. Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us at:

Email: info@pizzapiza.com
Phone: +1 757 496 7034
Address: 97240 Wade Union Port, Taraland, AB Y8J 4C7, Canada