Privacy Policy

Last Updated: May 1, 2024

Introduction

PIZZAPIZZA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzapiza.com (the "Website"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website, and you waive the right to receive specific notice of each such change or modification.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. The personal information we collect may include:

  • Name and contact data (such as email address, telephone number, delivery address, and billing address)
  • Payment information (credit card details, though we do not store complete payment information on our servers)
  • Order history and preferences
  • Account credentials (if you create an account)

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and location information
  • Browser type and version
  • Operating system
  • Pages you view on our Website and how you interact with them
  • Time spent on those pages
  • Device identifiers

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze Website traffic, customize content, measure promotional effectiveness, and gather demographic information. You can control cookies through your browser settings and other tools. By continuing to use our Website, you consent to our use of cookies and similar technologies.

We use the following types of cookies:

  • Essential cookies: Required for the Website to function properly
  • Preference cookies: Enable the Website to remember your preferences
  • Analytics cookies: Help us understand how visitors interact with our Website
  • Marketing cookies: Used to track visitors across websites to deliver relevant advertisements

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

  • Process and fulfill your orders
  • Process payment transactions
  • Provide customer service and respond to inquiries
  • Send administrative information, such as order confirmations and updates
  • Personalize your experience and deliver content relevant to your interests
  • Send marketing communications with your consent
  • Improve our Website, products, and services
  • Monitor and analyze usage and trends to enhance user experience
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Third-Party Service Providers

We may share your information with third-party vendors, service providers, and other third parties who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information where we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to exercise or protect our legal rights.

With Your Consent

We may disclose your information for any other purpose with your consent.

Third-Party Analytics and Advertising

We use third-party analytics providers, such as Google Analytics, to collect and process data about your use of the Website. These analytics services may use cookies, web beacons, and other tracking technologies to collect and store information such as how you use the Website, how long you stay on pages, and what features you use.

We also use Facebook Pixel and similar advertising technologies to collect data for advertising purposes. These tools allow us to deliver targeted advertisements to people who have visited our Website.

Your Privacy Rights

Account Information

You may review, update, or delete the information in your account by logging into your account settings. However, we may retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You can opt out of receiving marketing emails from us by clicking on the unsubscribe link in any email we send. Even if you opt out of marketing communications, we will still send you transactional emails related to your account or purchases.

Cookies and Similar Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Be aware that disabling cookies may affect the functionality of this and many other websites you visit.

Do Not Track

We do not currently respond to "Do Not Track" signals because there is not yet a common understanding of how to interpret these signals. However, you can generally express your privacy preferences regarding the use of most cookies through your web browser settings.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Children's Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe we might have any data from or about a child under 16, please contact us at the email address provided below.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside Canada and choose to provide information to us, please note that we transfer the data to Canada and process it there.

Contact Information

If you have questions, concerns, or comments about this Privacy Policy, our data practices, or would like to exercise your rights, please contact us at:

Email: privacy@pizzapiza.com
Phone: +1 757 496 7034
Address: 97240 Wade Union Port, Taraland, AB Y8J 4C7, Canada